Privacy Policy

1. Who We Are

2. Information We May Collect

Information you provide directly

• Your name
• Email address
• Telephone number, if provided
• Business or author information
• Book title and book-related information
• Your book blurb or other written content you provide
• Images, photographs, artwork or other files you provide for the purpose of creating a trailer
• Information contained in messages or enquiries you send to us
• Information relating to your order or service request
• Any other information you voluntarily provide

Information collected automatically

When you visit our website, certain technical information may be collected automatically. This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Referring website
• Approximate geographic information derived from technical data
• Date and time of visits
• Website interaction and usage information

We use this information primarily to operate, secure and improve the website and understand how visitors use it.

3. How We Use Your Information

We may use personal information for purposes including:

• Responding to enquiries and requests
• Communicating with you about our services
• Providing and delivering book trailer services
• Creating, editing and delivering promotional video content
• Managing customer relationships
• Processing payments and maintaining transaction records
• Providing customer support
• Improving our website, services and customer experience
• Maintaining the security and functionality of our website
• Preventing fraud, abuse or unauthorised activity
• Complying with legal and regulatory obligations
• Sending marketing communications where permitted by law and where appropriate consent has been obtained
• Protecting our legal rights and interests

We will not use your personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.

4. Book Content and Materials You Provide

When you ask Blurb Motion to create a book trailer, you may provide material such as:

• Book blurbs
• Manuscript excerpts
• Book covers
• Author photographs
• Character descriptions
• Promotional material
• Images and other creative assets

We use these materials to provide the service you have requested.

You remain responsible for ensuring that you have the necessary rights and permissions to provide any material to Blurb Motion and to authorise us to use it for the purposes of producing your requested content.

We will not use your book content or other materials for unrelated purposes without your permission, except where required or permitted by law.

5. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we may rely on one or more of the following:

• Performance of a contract — where processing is necessary to provide a service you have requested.
• Legitimate interests — where processing is reasonably necessary for operating, protecting and improving our business, provided those interests do not override your applicable privacy rights.
• Consent — where we ask for your consent to process information for a particular purpose.
• Legal obligations — where processing is necessary to comply with applicable laws or legal requirements.

Where we rely on consent, you may withdraw that consent where applicable.

6. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third-party service providers where this is reasonably necessary to operate Blurb Motion or provide our services.

Depending on how the website and service are operated, these providers may include:

• Website hosting providers
• Website infrastructure and database providers
• Payment processors
• Email and communication providers
• Analytics providers
• Cloud storage providers
• Video, design or production software and platforms
• Professional advisers such as accountants, lawyers or auditors

Third-party providers are expected to process information only for appropriate purposes and to maintain appropriate security measures.

We may also disclose information where required by law, court order, regulatory authority or other lawful process, or where necessary to protect our rights, property, security or the safety of others.

7. International Transfers

Some of the service providers we use may process or store information in countries outside South Africa or outside the country in which you are located.

Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer and subsequent processing are handled in accordance with applicable data protection requirements.

Where required by applicable law, appropriate safeguards will be used for international transfers.

8. Cookies and Similar Technologies

Blurb Motion may use cookies and similar technologies to operate the website, remember preferences, understand website usage and improve the user experience.

Cookies may include:

• Essential cookies required for website functionality
• Analytics cookies used to understand website traffic and usage
• Preference cookies used to remember settings
• Other cookies or technologies used where permitted by applicable law

Where consent is required for non-essential cookies, we will seek consent in accordance with applicable law.

You can also control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

9. Analytics

We may use analytics services to understand how visitors interact with the Blurb Motion website.

Analytics information may include pages visited, approximate location, device information, browser information and general usage patterns.

Analytics information is used to improve the website, understand visitor behaviour and identify technical or usability problems.

Where applicable, analytics services may process information in accordance with their own privacy policies.

10. Marketing Communications

If you provide your contact details for marketing purposes, or otherwise consent to receive marketing communications where consent is required, we may send you information about Blurb Motion, our services, special offers or other relevant updates.

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.

We will continue to process information where we have another lawful reason to do so, such as fulfilling a service you have requested or maintaining legally required records.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements and complying with legal obligations.

The appropriate retention period may vary depending on the type of information and the reason it was collected.

When information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it, subject to any legal or legitimate business requirement to retain it.

12. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

If we become aware of a security incident involving personal information, we will respond in accordance with applicable legal requirements.

13. Your Privacy Rights

Depending on where you live and which laws apply to your personal information, you may have rights including:

• The right to know what personal information we hold about you
• The right to request access to your personal information
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of personal information in certain circumstances
• The right to object to certain processing
• The right to restrict certain processing
• The right to withdraw consent where processing is based on consent
• The right to request portability of certain personal information where applicable
• The right to object to direct marketing
• The right to lodge a complaint with the relevant data protection authority

These rights are not absolute and may be subject to applicable legal exceptions.

Under applicable South African privacy law, individuals have rights relating to access, correction and objection to the processing of their personal information.

If you are located in a jurisdiction where GDPR applies, additional rights may apply, including rights relating to access, rectification, erasure, restriction, portability and objection.

14. How to Exercise Your Rights

To make a privacy-related request, please contact us at:

blurbmotion@gmail.com

Please provide enough information for us to identify you and understand your request.

We may need to verify your identity before providing access to or making changes to personal information.

We will handle legitimate requests within the timeframes required by applicable law.

15. Children's Privacy

Blurb Motion's services are intended for adults and businesses, including authors and publishers.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate steps.

16. Third-Party Websites

The Blurb Motion website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information to it.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or privacy practices.

When we make changes, we will update the "Last updated" date at the top of this page.

We encourage visitors to review this page periodically.

18. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact:

Blurb Motion
Email: blurbmotion@gmail.com
Website: blurbmotion.com